Matt came to our home was a delight to work with. Excellent workmanship and very courteous. Went above and beyond to assist. He provided us with quotes for various plumbing items, he quickly provided a detailed quote, explained options. He was excellent at commencing work in one area, and double checked water pressure in our area, hot water system and the plumbing items I had purchased. A great tradesman. Thoroughly recommend. Thankyou Matt.

General Plumbing
5.0 from 200+ Google reviewsHomes, renovations and the jobs that do not fit a category.
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What we fix
- Washing machine and dishwasher connections
- Outdoor taps that will not shut off properly
- Water hammer banging in the walls
- Low pressure through the whole house rather than one tap
- Pipework moved for a bathroom or laundry renovation
Why this happens
Not every plumbing job has a name. A lot of a week is the list off the fridge door. An outdoor tap that will not shut properly. A laundry that needs a washing machine plumbed in the right way round. A shower with no pressure. A bathroom coming apart for a renovation that needs pipework moved before the tiler turns up.
Pressure is the thing people ask about most. Low pressure at one tap is a tap problem. Low pressure right through the house is usually the supply line, a valve somebody left half closed, or a pressure limiting valve at the meter that has reached the end of its life. Those are different jobs and they have to be told apart before anything gets replaced.
Water hammer is the other one. That bang in the wall when a tap shuts or the washing machine changes cycle is water stopping too suddenly, and left alone it works joints loose over the years. It is fixable, and it costs less than the joint it eventually breaks.
Renovations are worth booking early rather than late. Moving a waste is simple while the wall is open and expensive once it is closed, so the useful conversation happens before the other trades are on site, not after.

What actually happens on the job
Tell us the whole list
One visit covering six small jobs costs less than six visits. Write them down before you ring, including the ones you think are too minor to mention.
Price it before we start
Every item on the list gets a price and you pick which ones go ahead. Nothing gets done just because we happened to be there.
Do it properly the first time
The right fitting in the right place, and no repair that only has to last until we are out of the driveway.
Leave it clean
Shoes off, drop sheets down, and the offcuts leave with us.
What it costs
Quoted job by job before anything starts, and quoted as a list where there is a list.
Grouping the small jobs into one visit is the cheapest way to do them, because the travel only gets paid for once.
$0 call-out and free quotes.
Call 0476 104 630



General Plumbing, in plain terms
Low pressure through the whole house
One slow tap is that tap. The whole house losing pressure is something else, and it is usually one of three things: a pressure limiting valve at the meter that has aged out, a stop tap somebody left half closed, or a supply line that has corroded inward.
They need testing apart rather than guessing, because replacing the wrong one costs money and changes nothing.
That banging in the walls
Water hammer is water stopping faster than it should when a valve shuts. You hear it when a tap goes off hard or the washing machine changes cycle.
It is not just noise. Every bang is a shock going into the pipework, and over years it works joints loose. Arrestors and properly clipped pipe put an end to it, and it costs less than the joint it eventually breaks.
Renovations, and when to ring
The useful conversation happens before the walls close, not after. Moving a waste is straightforward while the wall is open and expensive once it is tiled.
If you are planning a bathroom or a laundry, get us in at the rough-in stage. It is the cheapest hour you will spend on the job.
Not sure if it is a general plumbing job?
That is fine. Most people ring us with symptoms, not answers. We will help you work out what needs doing and what can wait.
A quick call helps more than perfect wording
You do not need to know whether to call it general plumbing or something else. Tell us what you can see, what has changed, and whether the problem is getting worse. From there we can send the right gear instead of making you diagnose it.
We slow down when the choice matters
Some general plumbing work has more than one sensible fix. If a smaller repair will get you through, we will say so. If it is likely to fail again soon, we will say that too, then let you choose what suits the house and the budget.
Small details help us arrive prepared
For general plumbing, photos can save time: the label, the leak, the access point, or the place where water is showing. We still confirm it on site, but the extra context helps us bring what the job is likely to need.
Today's offers apply here too
Six ways to spend less on the job you already need done. Mention the offer when you book and we apply it to the quote before anything starts.
Had an issue with our 16 year old toilet leaking from underneath the pan somewhere. Called Blake & he sent Lachlan out the following morning to diagnose & quote. Lachlan gave us 3 options, which was great. We chose the middle one, which included replacing all the internals, so hopefully we should be OK for another 16 years! Both Blake & Lachlan were great to deal with & Lachlan did a great job - definitely better than the original installation, which looked a bit dodgy! Happy to recommend.
fantastic plumbing experience GENIES Plumbing installed a new shower for me. Sensational job done. THEY WERE FRIENDLY, DILIGENT, answered all questions, cleaned up, Very happy with the finished product. Thank you GENIES plumbing!
This is the type of plumbing service that everybody wants. They quote before they do the job. They turn up when they say they will. And they're very good at what they do. Good Service - Fair Price - not something you normally say about Plumbers these days. Keep up the great work Blake, Lachie and Raif.
Amazing service. Highly recommend Lachlan and Genies Plumbing. Thank you for taking time out of your Saturday to put in my new hot water system. Truly a work of art!
Absolutely amazing service from the moment I got in touch with them, and in particular Blake. I explained to him my issue and he took the time and effort (completely unprompted) in providing steps of how he would tackle the problem. When it came time to actually have the issue physically looked at, Lachie gave me a call and let me know how far away he was; he arrived promptly and on-time, and was able to very quickly diagnose and provide a solution. I was quoted on the spot and not pressured whatsoever to have more things looked at than I needed to, which I very much appreciated. While I've got my fingers crossed to not have any further short-term issues with my property's plumbing, I'd wholeheartedly recommend these guys and gals to anyone willing to listen. I'm sure there are many other great plumbing businesses around the Gold Coast, but for my money I'd much rather support a local family-owned business providing a very honest and transparent service, who also aren't looking to bleed your wallet dry.
Very happy with the service from Genies Plumbing. We had a leaking kitchen tap and Blake was out in a couple of hours. He sourced a new one, came back later in the day and fitted it. He advised his arrival times very efficiently and was friendly and polite. Would certainly recommend him and call on him again when necessary.
Matty was honest, genuine, and professional from start to finish. It’s not always easy to find a plumber you can trust, but Matty was upfront, reliable, and took the time to explain everything clearly. A great company with fantastic service. I highly recommend to anyone looking for a trustworthy plumber. I wish them every bit of success in the future - they truly deserve it!
Genie plumbing was magic !! Locky was here on time and knew his trade !! We are doing a renovation in the bathroom and he was great! He is coming back today to install the hot n cold pipes, then the fit out next. The drainage was installed first trip. Nothing was a problem for Lochy ! Good pricing and would definitely recommend Genie Plumbing ✓ Worth 6 stars ★★★★★★ Geoff Tamplin
I live in a unit complex and had to get my hot water system replaced as it was old and also to meet the current standards and regulations. I contacted the boys at Genies Plumbing. To say I was happy with their service is an understatement. I would not hesitate to recommend them to anyone. They were prompt professional and very neat and tidy and took the time to show me how everything worked and answer all my questions. Thanks Blake and Lachlan for a great job.
Really Impressed !!! Blake and Genies Plumbing did an amazing job and a great price. They listened to what I needed and made it work. They were available really quickly to do the job and I’m really happy with the result.... Already got a couple more jobs for them to do...Well Done Genies Plumbing
Lachlan from Genies Plumbing arrived on time and thoroughly looked over the job before providing us with a quote which he fully explained. He then cracked on with the work and did an amazing job! He was super easy to deal with and had our bathroom fitted off and functioning within a couple of hours. Very pleased we used Genies Plumbing and would recommend them.
Genies Plumbing team was very friendly and explained the different options we could choose from. They were able to do the job the next day! Would recommend and will be having them again for any plumbing needs.
I had a blocked kitchen sink and was quite concerned about the potential for damage and inconvenience. I called Genies Plumbing and once again received outstanding service from Blake. He was prompt, professional, and explained everything clearly. This isn’t the first time I’ve called on Blake, and every time he delivers reliable, high-quality work with genuine care. I really appreciate his consistency, attention to detail, and friendly approach. Highly recommend Genies Plumbing — especially Blake — for exceptional service you can trust!
Blake and Lachlan assisted us with a very complex realignment. They were brilliant. They took the time to explain everything, kept me updated with any issues that arose, kept on time and impressively on budget. They could not have worked harder to resolve our issues. I was so worried that we would need to crack our slab and have to retile the majority of our house. These boys made a plan and stuck to it. Fabulous outcome!!
Great service, friendly, reliable and professional. Thanks to Blake and Lachy, we had a water main leak detected and repaired in no time. They went above and beyond to make sure we had rectified the issue quickly. Highly recommended and will be using Genies for all of our plumbing needs in the future
Blake and Lachlan from Genies Plumbing were really helpful when installing a new hot water heater in my home. It was a quick process with excellent workmanship and very reasonable cost. They were both lovely to deal with and communicated with me at all times. I am so glad Genies Plumbing was recommended to me by my electrician. Will definitely call on them again. Trish
From the moment we made the call with our list of to do's - to the moment the boys came and left after the job completion- the entire help was incredible, and the workmanship was thorough and detailed and reasonable". This workmanship advise is Beyond MOST service and help we have experienced over the last few years. Thank you boys! This type of experience is often not the most favourite one for many people, but in this case, what a great time to get everything sorted with an ease of mind and honesty personified. 2 showers 1 bath 1 laundry 1 bathroom sink Thanks again team - we'll see you again. You'll be our first point of call . A++++
I called Blake to help locate a tricky water leak on our acreage property, he quickly identified multiple leaks on both the council and our side of the line and got them all fixed. He kept us informed every step of the way, and was incredibly responsive and professional, and a genuinely nice person. He's also helping put together a storm water system to help manage the water drainage away from the house during storms. I wouldn’t hesitate recommending Blake for any plumbing job, big or small.
Had some plumbing work done by Blake from Genies Plumbing — removal of an old water meter and repair/replacement of some leaking pipework. Communication was great from start to finish, he was prompt, friendly, well priced, and made sure everything was cleaned up afterwards. Really happy with the work. Would definitely recommend and use again.
Questions we get asked
Is any job too small?
No. One tap, one toilet, one connection. It is worth mentioning the other things on the list at the same time so the visit does more for the same travel.
Can you work alongside my builder or tiler?
Yes. On a renovation the order matters, so the earlier we are in the conversation the fewer things have to be opened up twice.
Why is the pressure low through the whole house?
Most often a pressure limiting valve at the meter that has aged out, a stop tap that is only part open, or a supply line that has corroded inward. It needs testing rather than guessing.
What causes the banging in my walls?
Water hammer. Water in a pipe stops faster than it should when a valve shuts and the shock goes into the pipework. Arrestors and properly clipped pipe put an end to it.
Gold Coast & Brisbane
📍 Gold Coast
From Coomera down to Mermaid, and west out to the acreage. Our own vans, our own licensed plumbers.
📍 Brisbane
Based in Wishart, covering the southside, the eastern suburbs and the inner city.
We supply, install and service Australia's leading plumbing brands
- Everhot
- Rheem
- Rinnai
- Thermann
- Dux
- Aquamax
- Vulcan
- Bosch
- Stiebel Eltron
- Posh
- Mizu
- Base
- Caroma
- Dorf
- Methven
- Phoenix
- Milli
- GROHE
- Roca
- Nobili
- Sussex
- Oliveri
- Clark
- Nero
- Fienza
- Greens
- RAM
- Kado
- American Standard
- Geberit
Need a plumber today?
Tell us what is happening. We will give you the price before we start, and tell you when we can get someone to you.
