Licensed local plumbers in Reedy Creek and right across the Gold Coast. Upfront pricing before we start, and the price does not move once you have agreed to it.
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Reedy Creek is 90s and 2000s housing built into hillside and bushland. Slope moves stormwater fast, bushland trees find drain lines, and blocks cut into a hill nearly always end up depending on drainage behind a retaining wall to stay dry.
We run the coast strip daily, so most of the Gold Coast is a short drive rather than a scheduled trip. If you are in Reedy Creek and something is leaking, blocked or not heating, ring us and we will tell you the soonest we can be there.
Call 0476 104 630
Reedy Creek keeps a lot of its original tree cover, which is most of why people live here and also why we get called out. Established gum and eucalypt roots travel a long way looking for water, and a sewer joint that has moved even slightly is the most reliable water on the block.
Clearing the line gets you flowing the same day. A camera afterwards tells you whether one joint has failed or the whole run is at the end, and those two answers cost very different amounts.
A lot of the housing sits on a grade, and on a grade stormwater is unforgiving. Water that is not captured and taken to a proper discharge point makes its own way, and its own way is usually under a slab or against a retaining wall.
Damp that keeps coming back to the same spot after rain is a drainage fault with a cause. Treated as drainage it is straightforward. Left until the wall moves, it is not.
Most of Reedy Creek went up across a fairly tight window, so the whole suburb reaches each stage of ageing together. Right now that is hot water systems, mixers and cisterns that were installed with the house and have given what they are going to give.
Neighbours often compare notes and find they have had the same job done in the same year. Nothing is wrong with the area. Everything in it is simply the same age.
A leak under a slab or behind a finished wall does not announce itself. It shows up as a bill that makes no sense, a warm patch on the floor, or a skirting board that never dries. Cutting concrete to go looking is expensive, so we locate it first with acoustic and thermal gear and open one spot instead of three.
Roots do not break a pipe so much as find the gaps in it. A hairline at a joint lets moisture out, the tree follows the moisture, and within a season there is a mat of root inside the line. You notice it as a shower that takes longer to clear each month. We put a camera down first so you can see what is actually in there, cut it out with high pressure water rather than punching a hole through it, then camera it again to show you the pipe wall. If the pipe itself has gone, relining fixes it without digging up the yard.
Stormwater is the problem people ignore until the week it costs them a floor. Water that cannot get away goes under the slab, into the wall cavity, or against a footing. On a flat block there is barely any fall to work with, and on a steep one the water arrives faster than the drain can take it. We work out where it is actually going, not where the plans say it goes, then fix the fall, the pit or the outlet.
Most calls from Reedy Creek are about drainage behind retaining walls on cut blocks, roots from bushland trees, stormwater running hard down slopes. If that sounds close to what is happening at your place, tell us in plain English and we will take it from there. We run the coast strip daily, so most of the Gold Coast is a short drive rather than a scheduled trip.
If water is leaking in Reedy Creek now, turn it off at the meter first. If it is a drain, stop using the fixture that is backing up. Then ring with what you can see; you do not need to diagnose it for us.
For a Reedy Creek job, a couple of photos can save guesswork: the hot water label, the leaking fitting, the drain access point, or where the water is showing. We still check it properly on site, but it helps the Gold Coast van arrive prepared.
That is normal in Reedy Creek. Plumbing problems usually show up as symptoms: slow drains, low pressure, a smell, a bill that jumped, or water where it should not be. Tell us the symptom and we will help you work out what matters first.
We work on Rinnai, Thermann and the rest. On the tapware side, usually Caroma or Dorf. A Dux swap is normally a one visit job.
Yes. We run the coast strip daily, so most of the Gold Coast is a short drive rather than a scheduled trip. We are in Varsity Lakes, Burleigh Waters, Mudgeeraba and Elanora regularly, so Reedy Creek is part of the normal run rather than a special trip.
Drainage behind retaining walls on cut blocks. Reedy Creek is 90s and 2000s housing built into hillside and bushland. Slope moves stormwater fast, bushland trees find drain lines, and blocks cut into a hill nearly always end up depending on drainage behind a retaining wall to stay dry. That is why drainage behind retaining walls on cut blocks comes up more here than it does a few suburbs over.
No. Coming out to Reedy Creek and quoting the job costs you nothing. You get a fixed price up front and you are free to say no to it. We would rather quote ten jobs honestly and win six than surprise anybody on an invoice.
Every one of them. The drain clean price, the first job discount, the hot water cash back and the seniors discount are the same in Reedy Creek as anywhere else we work. Quote the code at booking and it comes off the quote, not the invoice.
Six ways to spend less on the job you already need done. Mention the offer when you book and we apply it to the quote before anything starts.
Matt came to our home was a delight to work with. Excellent workmanship and very courteous. Went above and beyond to assist. He provided us with quotes for various plumbing items, he quickly provided a detailed quote, explained options. He was excellent at commencing work in one area, and double checked water pressure in our area, hot water system and the plumbing items I had purchased. A great tradesman. Thoroughly recommend. Thankyou Matt.
Had an issue with our 16 year old toilet leaking from underneath the pan somewhere. Called Blake & he sent Lachlan out the following morning to diagnose & quote. Lachlan gave us 3 options, which was great. We chose the middle one, which included replacing all the internals, so hopefully we should be OK for another 16 years! Both Blake & Lachlan were great to deal with & Lachlan did a great job - definitely better than the original installation, which looked a bit dodgy! Happy to recommend.
fantastic plumbing experience GENIES Plumbing installed a new shower for me. Sensational job done. THEY WERE FRIENDLY, DILIGENT, answered all questions, cleaned up, Very happy with the finished product. Thank you GENIES plumbing!
This is the type of plumbing service that everybody wants. They quote before they do the job. They turn up when they say they will. And they're very good at what they do. Good Service - Fair Price - not something you normally say about Plumbers these days. Keep up the great work Blake, Lachie and Raif.
Amazing service. Highly recommend Lachlan and Genies Plumbing. Thank you for taking time out of your Saturday to put in my new hot water system. Truly a work of art!
Absolutely amazing service from the moment I got in touch with them, and in particular Blake. I explained to him my issue and he took the time and effort (completely unprompted) in providing steps of how he would tackle the problem. When it came time to actually have the issue physically looked at, Lachie gave me a call and let me know how far away he was; he arrived promptly and on-time, and was able to very quickly diagnose and provide a solution. I was quoted on the spot and not pressured whatsoever to have more things looked at than I needed to, which I very much appreciated. While I've got my fingers crossed to not have any further short-term issues with my property's plumbing, I'd wholeheartedly recommend these guys and gals to anyone willing to listen. I'm sure there are many other great plumbing businesses around the Gold Coast, but for my money I'd much rather support a local family-owned business providing a very honest and transparent service, who also aren't looking to bleed your wallet dry.
Very happy with the service from Genies Plumbing. We had a leaking kitchen tap and Blake was out in a couple of hours. He sourced a new one, came back later in the day and fitted it. He advised his arrival times very efficiently and was friendly and polite. Would certainly recommend him and call on him again when necessary.
Matty was honest, genuine, and professional from start to finish. It’s not always easy to find a plumber you can trust, but Matty was upfront, reliable, and took the time to explain everything clearly. A great company with fantastic service. I highly recommend to anyone looking for a trustworthy plumber. I wish them every bit of success in the future - they truly deserve it!
Genie plumbing was magic !! Locky was here on time and knew his trade !! We are doing a renovation in the bathroom and he was great! He is coming back today to install the hot n cold pipes, then the fit out next. The drainage was installed first trip. Nothing was a problem for Lochy ! Good pricing and would definitely recommend Genie Plumbing ✓ Worth 6 stars ★★★★★★ Geoff Tamplin
I live in a unit complex and had to get my hot water system replaced as it was old and also to meet the current standards and regulations. I contacted the boys at Genies Plumbing. To say I was happy with their service is an understatement. I would not hesitate to recommend them to anyone. They were prompt professional and very neat and tidy and took the time to show me how everything worked and answer all my questions. Thanks Blake and Lachlan for a great job.
Really Impressed !!! Blake and Genies Plumbing did an amazing job and a great price. They listened to what I needed and made it work. They were available really quickly to do the job and I’m really happy with the result.... Already got a couple more jobs for them to do...Well Done Genies Plumbing
Lachlan from Genies Plumbing arrived on time and thoroughly looked over the job before providing us with a quote which he fully explained. He then cracked on with the work and did an amazing job! He was super easy to deal with and had our bathroom fitted off and functioning within a couple of hours. Very pleased we used Genies Plumbing and would recommend them.
Genies Plumbing team was very friendly and explained the different options we could choose from. They were able to do the job the next day! Would recommend and will be having them again for any plumbing needs.
I had a blocked kitchen sink and was quite concerned about the potential for damage and inconvenience. I called Genies Plumbing and once again received outstanding service from Blake. He was prompt, professional, and explained everything clearly. This isn’t the first time I’ve called on Blake, and every time he delivers reliable, high-quality work with genuine care. I really appreciate his consistency, attention to detail, and friendly approach. Highly recommend Genies Plumbing — especially Blake — for exceptional service you can trust!
Blake and Lachlan assisted us with a very complex realignment. They were brilliant. They took the time to explain everything, kept me updated with any issues that arose, kept on time and impressively on budget. They could not have worked harder to resolve our issues. I was so worried that we would need to crack our slab and have to retile the majority of our house. These boys made a plan and stuck to it. Fabulous outcome!!
Great service, friendly, reliable and professional. Thanks to Blake and Lachy, we had a water main leak detected and repaired in no time. They went above and beyond to make sure we had rectified the issue quickly. Highly recommended and will be using Genies for all of our plumbing needs in the future
Blake and Lachlan from Genies Plumbing were really helpful when installing a new hot water heater in my home. It was a quick process with excellent workmanship and very reasonable cost. They were both lovely to deal with and communicated with me at all times. I am so glad Genies Plumbing was recommended to me by my electrician. Will definitely call on them again. Trish
From the moment we made the call with our list of to do's - to the moment the boys came and left after the job completion- the entire help was incredible, and the workmanship was thorough and detailed and reasonable". This workmanship advise is Beyond MOST service and help we have experienced over the last few years. Thank you boys! This type of experience is often not the most favourite one for many people, but in this case, what a great time to get everything sorted with an ease of mind and honesty personified. 2 showers 1 bath 1 laundry 1 bathroom sink Thanks again team - we'll see you again. You'll be our first point of call . A++++
I called Blake to help locate a tricky water leak on our acreage property, he quickly identified multiple leaks on both the council and our side of the line and got them all fixed. He kept us informed every step of the way, and was incredibly responsive and professional, and a genuinely nice person. He's also helping put together a storm water system to help manage the water drainage away from the house during storms. I wouldn’t hesitate recommending Blake for any plumbing job, big or small.
Had some plumbing work done by Blake from Genies Plumbing — removal of an old water meter and repair/replacement of some leaking pipework. Communication was great from start to finish, he was prompt, friendly, well priced, and made sure everything was cleaned up afterwards. Really happy with the work. Would definitely recommend and use again.
Tell us what is happening. We will give you the price before we start, and tell you when we can get someone to you.
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